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Credit
Card Security:
For your convenience we accept Visa, Mastercard & American
Express. Our payment gateway is committed to safeguarding customer
information and combating fraud. This program uses industry-leading
technologies and protocols, such as 128-bit Secure Sockets Layer
(SSL) and is compliant with a number of government and industry
security initiatives.
Order
Confirmation: You will be charged the cost of merchandise
and shipping & handling when you place your order. A confirmation
email will be sent to you and your order will be placed into
production immediately.
Privacy
Policy: We do not sell our customer’s information
or use it for other purposes. The information you provide
us is strictly confidential.
Sales
Tax: Oomph collects and remits all applicable state sales
tax.
Shipping
Policy: All orders are custom made. Production time starts
upon receipt of order confirmation. All products should ship
in about 4 weeks. As with all custom-made products our ship
date of 4 weeks is an average. We would be happy to advise
you on the progress of your order by emailing
sales@oomphonline.com.
We use UPS and an independent shipper. Transit time should
take between 1 to 5 business days within the continental United
States. We cannot ship to PO Boxes.
Return Policy: As all our orders are custom orders,
ONLY DAMAGED ITEMS MAY BE RETURNED. Damage that is apparent
upon delivery must be noted on the freight carrier delivery
receipt. ALL CLAIMS MUST BE REPORTED AT ONCE. You must keep
all packaging material to file a claim. Please understand
that in all cases no allowance can be made if a claim is not
filed within 7 days of receipt.
Please call CUSTOMER SERVICE @ 203 216 9848 for all damage
returns.
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NO
UNAUTHORIZED RETURNS
NO
EXCEPTIONS
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